OSS BSS Software Market 2015 Review, Research, Trends, Industry Size, Share and Forecast 2019
OSS is a software application that supports back-office activities of a telecom network and maintains customer service. It comprises specialized software that assists telecom companies in network operations and management, service management, and provisioning services. BSS is a software application that supports activities such as customer relationship management (CRM), order management, billing, and call center automation. BSS also works with customer-centric OSS applications such as trouble ticketing that are back-office operations initiated by contact of customer. BSS also encompasses OSS...
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