Cloud Based Contact Center Market Expected to Reach 14.70 Billion USD by 2020
According to a new market research report "Cloud Based Contact Center Market by Solution (IVR, ACD, CTI, APO, Dialers, Analytics & Reporting), & by Application (Chat Quality Monitoring, Real Time Decision Making, Work Force Optimization), by Vertical, by Region - Global Forecast to 2020", published by MarketsandMarkets, segments the global market on the basis of components, solutions, services, applications, deployment models, verticals, and regions, and provides an in-depth analysis and market size estimations. The components include solutions and services. The...
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