PDCflow, CAC, Working Together to Improve Collections Through Courses and Blogs
PDCflow has formed a relationship with the California Association of Collectors (CAC), to help improve the collection process for all interested, from the newest agent to the seasoned collection agency president. The three educational courses produced by the CAC provide advice for all aspects of collection. Some of the topics covered include regulations surrounding collection messages, best practices for telephone collection communications, and settling disputes.
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