Live Chat Software Market: Rising Consumer Expectations for Improved Customer Relationship Management
Profitability through customer satisfaction is key for today's business environment. Technological advances in business are transforming society and making customers aware of more "value for money." Customers can access products and services with the click of a mouse. Organizations interact with their customers in real-time when they visit the company's website. The software that enables this process is known as live chat software. Rising consumer expectations for improved customer relationship management (CRM) is leading to the growth of the live...
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