Detroit, MI -- (SBWIRE) -- 10/24/2016 -- ImageFIRST Detroit, the healthcare laundry specialist, continues to be on the forefront of the medical linen and laundry industry by emphasizing small but important details. The company believes that a little kindness can go a long way. The Vice President of the Southeast Region and National Service Director of ImageFIRST, Jay Juffre, recently spoke out about the approach he and his colleagues take to ensure patient satisfaction. He shared an inspirational story about practicing spontaneous generosity and being what he calls a "daymaker."
Juffre states, "One thing I miss about the old way of doing things on toll roads is something I used to do to entertain the kids (and myself as well for that matter). If the toll was a fixed amount and say under two dollars, we would occasionally pay for the car behind us (who happened to be a perfect stranger)." Typically, the motorist behind Juffre's car would realize what had happened and catch up to give a wave and smile in gratitude for Juffre's friendly gesture. "In some cases," writes Juffre, "I am sure it also made their day…[W]e should encourage our team to take the same with their patients."
What can healthcare providers learn from this anecdote of authenticity, selflessness and kindness? By learning from Juffre's example, healthcare providers can encourage their team members to take the same approach of "daymaking" with their patients, vendor partners and coworkers. And when it comes to healthcare linen services around Kalamazoo, MI and throughout the nation, it is clear that ImageFIRST mimics Juffre's generous behaviors by putting patient experience and client satisfaction at the top of their priority list.
One of the many ways ImageFIRST Detroit achieves that goal is using their high quality standards when providing sanitary scrubs and medical uniforms across the Detroit, MI, metropolitan area and beyond. To learn more about how ImageFIRST Detroit's products and services visit http//detroit.imagefirst.com.
About ImageFIRST Detroit
Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST's 36 locations nationwide serve over 6,000 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with facilities to better manage linen inventory. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality linens and remarkable service: their Comfort Care gowns product line increases patients' favorable perception of a facility by more than 50%.
To learn more about the ImageFIRST in Detroit, MI, please visit their website at http://detroit.imagefirst.com.