San Juan, Puerto Rico -- (SBWIRE) -- 11/27/2015 -- In their latest study, "Defining Patient Experience: A Critical Decision for Healthcare Organizations," the Beryl Institute aimed to define and discuss the patient experience, an increasingly important idea to all healthcare facilities. While the idea of patient welfare is, of course, at the very core of the healthcare industry, until relatively recently it had been defined more within the terms of whether a patient experiences an improvement in their state of health. Now, though, almost all medical facilities agree that the patient experience is of a more comprehensive nature, which is exactly what the Beryl Institute study aims to define.
According to the study, the patient experience consists of experiences across the continuum of care, meaning that it is more than just patient satisfaction. With the new understanding of patient experience, there is a focus on personalized care with services that suit the unique needs of individual patients and exist in accordance with positively realizing the patient's expectations about a facility beyond clinical outcomes. As a leading provider of healthcare laundry services for products ranging from robes and linen to scrubs and nurse uniforms in Puerto Rico, ImageFIRST Puerto Rico is committed to being a part of the solution to improving the patient experience for their customer facilities. The company does this by providing their clientele access to services and products like premium patient gowns and the 5-Point Product Quality System that ensures a customer facility's inventory is always stocked with sparkling clean products, without rips or stains, that are sanitized in accordance to the highest standards.
Anyone interested in more information about the high-quality laundry services for products from linen to nurses' uniforms in Puerto Rico is welcome to either visit the company website or call 1-800-932-7472.
About ImageFIRST Puerto Rico
Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST's 36 locations nationwide serve over 5,500 medical offices every week, providing linen, patient gowns, scrubs and much more while partnering with facilities to better manage linen inventory. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality linens and remarkable service: their Comfort Care gowns product line increases patients' favorable perception of a facility by more than 50%.
For more information about ImageFIRST Puerto Rico, the cost-effective solution for greater patient satisfaction, please visit http://puerto-rico.imagefirst.com/.