The Beryl Institute Shares Their Definition of "Patient Experience"
In their latest study, "Defining Patient Experience: A Critical Decision for Healthcare Organizations," the Beryl Institute aimed to define and discuss the patient experience, an increasingly important idea to all healthcare facilities. While the idea of patient welfare is, of course, at the very core of the healthcare industry, until relatively recently it had been defined more within the terms of whether a patient experiences an improvement in their state of health. Now, though, almost all medical facilities agree that...
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