Customer Journey Analytics Market Expected to Reach 11500 Million US$ by the End of 2025, Mobile Segment Is Expected to Grow at the Fastest Rate
In the component segment, the customer journey analytics software segment is expected to gain a larger market share during the forecast period. The demand for customer journey analytics software is rising, as organizations need a solution to monitor and analyze customer interactions to understand their feelings, emotions, and sentiments. Customer journey analytics vendors provide software that assist companies with the data collection and analysis for generating meaningful insights into customer sentiments, voice of the customer, and the volume of interactions....
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